We do this to avoid building anything that does not aligned with your business goals.
The metaphor we like to use is to sharpen the axe 🪓 before cutting down the tree 🌳
Some people might feel like this is an unnecessary step and that it would be better to just start building.
In our years of combined experience however, making sure all team members are aligned and that automations do not conflict with one another at the beginning, speeds up the development process and team enablement later down the road.
Sometimes it helps to slow down a little to go faster later.
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<aside> 💡 What we need from you:
You will need to map out the customer journey or operational workflow
We will give you a template of questions we need answering from you
Examples are provided below
Click this toggle 👈 on the far left to reveal examples </aside>
We will cover the following